From Generation to Generation

The story of the Valley Queen Cheese Factory
 

A fuel stop

Tradition of Teamwork

New Technology

Strong Tomorrow

Company Profile

Valley Queen Cheese Factory, Inc.  was founded in Milbank, South Dakota in 1929.  Valley Queen was founded by two Swiss immigrants with a knack for cheese making.  

Valley Queen is an active member of the International Dairy Foods Association, National Association of Manufacturers, Wisconsin Cheese Makers Association, South Dakota Dairy Association,  North Central Cheese Industries Association, South Dakota Family Business Initiative,  South Dakota Chamber of Commerce and Industry, Grant County Development Corporation, and Milbank Chamber of Commerce.

Valley Queen was an award of excellence recipient of the Kraft Foods Rick Stuedemann Award for supplier excellence.  As the first award recipient in the dairy category, Valley Queen was recognized for; development of and continuous improvement in low fat natural cheeses, exceptional process control, and extraordinary service and quality performance in research and development projects.

Valley Queen Cheese Factory, Inc. has been family owned and operated since its beginning in 1929.  Actively managing the business is Mark Leddy serving as CEO.

...A Stop for Fuel Lasts for Seventy Years

Valley Queen was founded in 1929 by two Swiss immigrants with a knack for cheese-making and the drive to bring their version of the "Great American Dream" to life. Alfred Nef and Alfred Gonzenbach originally planned on founding their cheese-making plant in Montana. While traveling west to inspect a promising site, Gonzenbach stopped in Milbank to fill his car with gas. This event turned into a moment in the history of Valley Queen Cheese. Once area businessmen discovered the intentions of the duo, they rallied to persuade them to build their plant here in South Dakota. After meeting some of the area farmers, Gonzenbach reported his discovery to his partner and Montana's loss was Milbank's gain. The town press was afire with reports on the progress of the new cheese-making facility.

Today Valley Queen employs over 100 people from Milbank and surrounding communities. Many have dedicated a lifetime career with Valley Queen. Founding fathers, Alfred Nef and Alfred Gonzenbach, have passed on, but their dream lives on with their succeeding generations. Rudy Nef, son of Alfred Nef, is currently Chairman of the Board. Max Gonzenbach, son of Alfred Gonzenbach, is President. Actively managing the business is Mark Leddy  serving as CEO. This management team operates Valley Queen with the same sound business ethics as the founders. They take great pride in their team-style of management. Everyone knows each other by first-name, from management to milk haulers, operations staff to the front office and friends and neighbors as well. It is not a textbook style business structure, but it works well for Valley Queen and its employees. The community of Milbank has enjoyed the prosperity and growth of Valley Queen.

A Tradition of Teamwork Remains

Valley Queen was built on the premise that there would be no cheese without the steady supply of quality milk from the area's dairy producers. In 1929, farmers in the area who milked, carried it up to the house to be separated. The cream was then hauled to town to the local cream-buying station to be sold to the highest bidder.

    Armed with a strong business proposition and the ability to communicate with the German-speaking farmers, Gonzenbach and a Milbank businessman rallied enough farmers to bring a steady supply of milk to Valley Queen. As area farmers learned of the many advantages of selling their milk rather than marketing their cream, the partnership between Valley Queen and area dairy producers flourished. Today, hundreds of dairymen sell their milk to Valley Queen. Valley Queen is able to attract their dairy producers based on the quality and quantity premium structure that is one of the most competitive in the industry. Valley Queen values the partnership they have with their dairy producers. This partnership is one based on trust and remains strong today.

New-Fangled Technology and Old-Fashioned Trust

Fat and protein tests are run from milk samples collected with each farm pickup. Somatic cell count, added water tests, and bacteria counts are run twice a month. Milk producers comment on the accuracy of the testing and like the fact the results are promptly shared with them. Our milk suppliers always have timely and accurate milk quality information. This gives our milk producers an extra tool to use for their dairy management needs. Valley Queen is as committed to producing quality cheese as our dairy producers are to producing the highest quality milk. Valley Queen takes great pride in keeping our milk trucks on schedule, like a fine Swiss watch, never too early and never too late. Our careful scheduling comes from the knowledge that their day is as full as ours. At Valley Queen, we call it mutual respect.

Valley Queen cheese, lactose, cream and delactosed whey have enjoyed a steady, secure market since the Dust Bowl Days of the Thirties. From that past, comes the foresight to realize that we need to have a commitment to growth in order to venture into the future and prosper. New products are on the way. With low fat and variety cheeses, the plant is in a constant state of change as modern technology brings advanced equipment to use in the cheese-making process. A generation ago, milk was brought to Valley Queen in milk cans in the back of an open truck. The founders worked long hours making the cheese using hand tools. Today, Valley Queen is equipped with the most advanced plant and hauling equipment available.

     From generation to generation, Valley Queen has grown along with Milbank. The promise for a successful tomorrow is as bright as it was 75 years ago when two men with a dream came west to start their company and raise their families on the plains of South Dakota.
 

In the sketch above are from left to right, top row Max Gonzenbach, Rudy Nef, bottom row, founders, Alfred Gonzenbach and Alfred Nef
This artwork was completed for Valley Queen by Mary Groth, a young artist from Aberdeen, SD who excels in capturing the subtle beauty and unique colors of the prairie and its people. Valley Queen takes great pride in its history born of the hardiness and drive of the people of the Northern Plains.